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English for Human Resource Professionals

Helping HR professional handle working situations with confidence

London 30 hours per week.
Average age: 39
Class size: maximum 6.
Most participants on this course are experienced HR professionals.
For course dates and fees contact The Language House

This course will provide you with the English language skills needed to perform in a variety of work situations, including interviewing applicants, conducting appraisals, participating in meetings and using the telephone. The written and spoken work will be valuable in both formal and social situations.

You can expect to improve your English in the following ways:

  • communicate more confidently
  • speak more accurately and fluently
  • participate more successfully in meetings
  • improve your written English including emails
  • expand your professional vocabulary
  • improve your understanding of grammar
  • socialise and network with greater confidence
  • work successfully in a cross-cultural environment

In addition to the benefits outlined above, you can expect to communicate more fluently and confidently in a range of professional situations, deal more easily with difficult situations and handle written communication more effectively.

The course is designed to develop participants' language and communication skills in a professional context. The course focuses on active speaking and writing skills and communication strategies. In order to provide a framework for the course, topic areas may include:

  • national and international labour market
  • single European market: free movement of labour
  • internationalisation of work practices
  • organisation and leadership
  • financing personnel
  • recruitment
  • training, motivation and rewards
  • insurance and pensions
  • working abroad
  • redundancies and settlements
  • managing change
  • social welfare
  • labour law

Key language skills and communication strategies covered in the course include:

  • effective communication skills for meetings and negotiations
  • effective participation in discussions
  • giving presentations
  • persuading and compromising
  • summarising
  • written communication including email, reports and formal letters
  • effective telephoning skills
  • hosting visits, socialising, meeting and greeting
  • making proposals, offers, suggestions
  • opening/closing meetings

When professional people are speaking with their counterparts, discussion often turns to broader matters. The course reflects this with practice in the context of a range of topical issues such as:

  • current affairs
  • social, political and environmental issues
  • political systems and developments
  • education and training
  • advertising and the media
  • technology and society

Professional hospitality, entertaining visitors and handling social situations are important for many professional people. Areas covered include:

  • meeting and greeting
  • dealing with enquiries and offering advice
  • arranging and cancelling appointments/social engagements
  • travel arrangements, bookings and reservations
  • giving and understanding directions
  • restaurants and pubs
  • small talk

“We have been working with The Language House since its creation. It regularly organises immersion language courses in English, German and French that are tailored to the needs of our employees. The Language House has always shown great professionalism and efficiency at the highest level.”

Vadym Lupo, Responsible de formations linguistiques, Lombard Odier Darier Hentsch & Cie Banquiers Privés

“The Language House has worked with our bank for the past six years organising overseas language training courses and helping us maximise our training opportunities. We are extremely happy with the quality and efficiency of services provided by The Language House. We receive excellent feedback from employees who have completed English, French and German immersion courses.”

Juerg Wiesmann, Human Resources Development Manager,
Bank Sarasin & Cie AG