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International Business Communication

London, Wales, Brighton,
(Executive and manager course)

Typical course participants

This course is ideal for experienced business executives and managers who wish to improve their business language and professional skills in a commercial context in the shortest possible time. Typically, participants will have several years professional working experience and already be well established in their chosen career.

Course content summary

On this course, you can expect to improve your language and business skills in the following areas:

• Meetings – communication strategies
• Management – theory and practice
• Negotiations – persuasion, selling techniques, style
• Presentations – both internal and external
• Leadership and other management skills

This highly intensive course is hands-on and task based, with frequent role-plays and simulations designed to develop essential language skills. Some activities involve DVD recordings for analysis with regular feedback to help you focus on specific areas of need.

The course content is relevant and up-to-date. Our visiting guest speakers help to bring external expertise and insight into the programme. Everything you do will be practical, realistic and useful; the very small groups ensure attention to individual needs.

This course is ideal for experienced executives, managers and professionals who wish to improve their language in a commercial context in the shortest possible time. Typically, participants have been working for some time and are already well established in their chosen careers.

Some people like the idea of a group course environment, but would also like to focus on a particular area of need or interest on a one-to-one basis. In such case, we recommend our Combination Course which provides the best of both worlds. A Combination Course is usually 15 hours of private one to one training and 15 hours of small group training.

Benefits of doing this course

Whichever course you take with us, you can expect to improve your English in the following ways:

• communicate more confidently
• speak more accurately and fluently
• participate more successfully in meetings
• improve your written English including emails
• expand your professional vocabulary
• improve your understanding of grammar
• socialise and network with greater confidence
• work successfully in a cross-cultural environment

In addition to the benefits outlined above, you can expect to manage meetings and negotiations more effectively, improve your presentation skills, expand your business vocabulary, use the telephone with greater confidence as well as being able to discuss management theory and leadership skills with greater confidence.

• Group size maximum 6 (average 4)
• Minimum age 25
  Average age 39
• 30 hours per week (30 x 60 minutes)
  09.00 - 17.00 Monday - Friday
• Start any Monday
  Recommended course length 1 - 6 weeks

Course content

Course participants can expect the following areas to be covered in the course:

• Presentation of one's own work, organisation and products/services
• Simulated negotiations and business meetings
• Aspects of a company's business – eg marketing, finance, production and distribution
• Handling personnel matters – eg industrial relations, communication at work
• Case studies and discussions
• Analysis of a company's strengths and weaknesses, general and financial
• Communication in an international context including intercultural understanding
• Presenting figures and graphs and describing economic and social trends
• Comparing company culture and national economies

We aim to give participants greater confidence in taking part in and chairing business meetings and negotiations. Therefore we cover appropriate communication strategies such as:

• agreeing and disagreeing
• interrupting
• clarifying and confirming
• asking for comments
• summarising
• asking appropriate questions
• challenging/defending an opinion
• persuading and compromising
• making proposals, offers, suggestions
• opening/closing meetings

Professional hospitality, entertaining visitors and handling social situations are important for many business people, as is confidence when using the telephone. Areas covered would therefore include:

• meeting and greeting
• receiving visitors
• socialising
• using the telephone effectively
• practice in communicating more complex ideas and discussing problems